Kapow gives Morgan Stanley a competitive edge by automatically harvesting investment data from thousands of sites and protecting intellectual property embedded in web intelligence robots.
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Challenge
- The company was looking for a competitive edge to improve investor advisory services.
- They wanted to leverage web-based product inventory information at key retail outlets to predict sales performance of a leading technology company.
Solution
- Kapow enables them to harvest investment web intelligence from thousands of public websites.
- Kapow's approach protects intellectual property embedded in robots.
Results
- Massive data harvesting has improved investment analysis.
- Easy-to-use tools for building web intelligence robots has reduced reliance on consultant developers.
With Kapow, Fiserv automated their compliance dashboard without building APIs for 300 banking partner applications.
Challenge
- Fiserv was struggling with regulatory compliance on high volume transactions across 300 global banking partners and went without the automated compliance dashboard they needed for 3 years.
- As processing load grew to 10,000 transactions totaling $1 billion each day, manual processes became unsustainable. Many errors were occurring due to manual web intelligence and reconciliation.
- Real-time cash balance account data access and integration was essential, but developing APIs for 300 highly secure banking applications was out of the question. They had tried and failed.
Solution
- Today, Fiserv uses Kapow to automate data gathering and aggregation from banking partners' internal web-based applications.
- Kapow robots gather and transform information from these external systems and bring it together with data from Fiserv internal systems and data repositories to create meaningful BI.
- With Kapow, a management dashboard is available that enables treasury associates to track KPIs including debt balances, cash flow and net settlements so they can make informed financial decisions in real time.
Results
- Kapow completed a POC in 2 weeks and went live across 300 banks in 3 months.
- Automation reduced Fiserv staffing requirements by 2 full-time equivalents.
- They now have real-time access to global financial data and automated processing of over 10,000 Treasury transactions per day to meet regulatory compliance requirements
- Using robots in tandem with dashboard reporting has enabled Fiserv to consolidate funds for investment, which generates more revenue/income and reduces the number of draws from its credit facility.
AT&T uses Kapow to automate data migration from legacy to target systems. One group reported $1 million in savings during the first year.
Challenge
- Given the size and scope of AT&T operations and growth through acquisition, data integration is a major challenge that affects customer service, sales and support for millions of customers.
- Manual cut-and-paste was often required to migrate data from legacy to target systems.
- They needed a centralized master directory of subscribers, addresses, billing information and calling status, but had no programmatic access to back-end systems.
Solution
- With Kapow, data is automatically migrated between legacy and target systems.
- Data integration between applications has enabled them to automate and standardize processes.
- AT&T has found dozens of uses for Kapow's technology since their initial project.
Results
- $1.3M cost savings on their initial project.
- Over $10M cost savings over 3 years.
- Zero legacy application recoding.
Intel's 2-year, 300,000 page content migration project was complete in 2 months once they switched to Kapow.
Challenge
- Intel had multiple CMSs they needed to consolidate into Documentum.
- For more than 2 years they pursued this effort through an error-prone manual cut-and-paste process, where 60% of their time was spent cleaning up content and readying it for migration.
- Multiple people had to clean, tag and validate content, which took, on average, 45 minutes per page.
- With over 300,000 pages to migrate, there was no way the project could be completed within the allocated budget.
Solution
- Kapow completed the content migration in 2 months, including discovery, installation, training, robot building and testing.
- No coding required.
- Bad data was found and eliminated during conversion, resulting in better data quality.
Results
- Intel saved 88% of the costs they would have incurred with their previous approach.
- They completed the project in 8 weeks (vs. 9 months projected for the manual effort).
- “Kapow revolutionized our IT department, reducing costs by 80% while getting us to market in 1/10th of the time with 100% accuracy.” Charles Straight, Solutions Architect, Intel
JP Morgan cut transaction time by 50% and eliminated errors by automating data flow.
Automating web intelligence generates 6-figure cost savings for this Global Auto Manufacturer.
Challenge
- Marketing team receives periodic reports with information on sales, leads, ad revenue and other team performance metrics.
- The information in these reports was collected manually from disparate sources.
- Manual web intelligence affected the timeliness and accuracy of information, making the information less valuable to decision makers.
Solution
- They now use Kapow to automatically collect data from third party marketing sites and feed it into a data warehouse for reporting and analysis.
- Kapow is also a central component of their interactive media ROI tool. Without it they would be unable to collect a critical piece of the data they need for performance metrics relating to online advertising and search placements.
Results
- Data is now accurate and up-to-date.
- 6-figure cost savings relating to vendor reporting and pricing functions.
AGCO, the largest pure play, full-line agricultural equipment manufacturer, uses Kapow to automate web data extraction on hundreds of thousands of parts.
Challenge
- AGCO's parts division needed to pull data from 10 websites, which sell AGCO parts as well as competitors' products.
- Their existing data feed was inflexible. They got infrequent data dumps, and AGCO had to do a lot of manual work on the product description lists.
- Overall not a very good or agile solution, given that they were extracting hundreds of thousands of parts in a very competitive industry.
Solution
- Kapow provides a fully automated data feed solution, including robots to pull from the 10 key websites and a hosted installation of Kapow running on Amazon EC2.
- Kapow also provides ongoing robot maintenance and support.
- An in-house deployment is planned for the next phase.
Results
- Kapow eliminated manual work associated with web data acquisition.
- Competitive information is up-to-date.
Automating web data extraction was key to expanding business for PPG Industries, the world's leading provider of coatings and specialty products and services.
Challenge
- An insurance company has outsourced its claims department to PPG. PPG handles claims requests from car owners through a call center application.
- PPG needs access to each insurance policy data, which typically resides on a mainframe.
- They are now encountering clients whose data resides in web applications. They need to automate web data extraction and integrate the data with internal systems to replace time consuming manual data processing by call center staff.
Solution
- Kapow robots perform web data extraction automatically.
- Robots are wrapped in web services, which make them easy to integrate into the existing solution.
Results
- Automating web data extraction and integration will result in an estimated 50,000 additional cases from the insurance company.
With Kapow, this leading global information provider automated 50+ manual processes and saved over $1 million a year.
Challenge
- Aggregate web data from hundreds of public and government sources – including courthouse websites and criminal sex offender registries.
- Increase the scale and frequency of web data extraction and aggregation.
- Automate and streamline the web data extraction process to feed internal systems.
Solution
- Kapow automates the web data access and aggregation.
- Aggregated data is integrated directly into internal systems.
- The company is now able to offer on-demand real-time reporting to key customers.
Results
- Increased the number of data sources to more than 2,000.
- Automated more than 50 manual processes during initial phase.
- Reduced operational costs over $1 million/year by automating web data aggregation.
- Enhanced the quality and timeliness of data they provide to customers.
Attivio, a leader in unified information access, uses Kapow to automate web intelligence and integration with regulatory management systems.
Challenge
- Attivio needed to capture regulatory information from public websites, including content in JavaScript and PDFs, for their end-customer, a major financial institution.
Solution
- With Kapow, web data – including content in JavaScript and PDFs – is automatically fed into Attivio's Regulatory Active Management System, which runs on the Attivio Active Intelligence Engine.
- Attivio built a connector to their software so data output from Kapow robots is automatically transformed into the correct format.
Results
- Web data is collected automatically to support regulatory compliance.
- Based on their success with the financial company project, Attivio will be using Kapow robots to automate web data extraction on 200 additional sites.
Milestone is generating e-buzz with social media monitoring that helps clients manage online reputation.
Challenge
- Launch a social media management service (www.ebuzzconnect.com) that would enable hotels, restaurants, and businesses to monitor and manage online reputation and social media channels from a single integrated interface.
- Needed to extract reviews, rankings, and blog posts from 40 hotel and hospitality sites, including hotels.com, Orbitz, and FaceBook.
Solution
- Enables hotels to monitor and manage online reputation by aggregating content from dozens of sites in real time.
- Offers powerful reporting and the ability to provide actionable reports that can help hotels improve services to customers and increase profitability.
Results
- 3 developers maintain the site, with plenty of time to focus on adding new features and content to grow the service.
- Milestone was selected to present eBuzz Connect™ at the 2009 Travel Innovation Summit. Out of hundreds of competing innovators from around the world, Milestone was one of only 30 to take the stage.
- eBuzz Connect won a Silver Award in the Web Applications Category from the Hospitality Sales and Marketing Association International (HSMAI), the largest and most prestigious travel marketing competition globally.
Pearson, the world's leading education company, thought it would take 1 to 2 years to mobile-enable their websites. With Kapow, it took 2 weeks.
Challenge
- Pearson's customer base is largely made up of students, who prefer mobile access to information.
- They wanted to revise existing web content to support both large screen and mobile screen formats, but it would take an estimated 1 to 2 years, exceed budget and cause significant disruption to existing websites.
Solution
- Pearson used Kapow to leverage existing web content and underlying e-commerce infrastructure “as is.”
- With Kapow, Pearson created a service and database layer on top of their existing websites, and then built a mobile front-end on top of the new layer.
Results
- Pearson delivered mobile-enabled websites to students in just 2 weeks.
- They saved over 7 months of developer resources.
- “With Kapow web services, we saved 3 months of development time and costs for each mobile project.” Aravind Pochiraju, Chief Architect, Pearson
Before automating web intelligence, 5 employees were manually copying and pasting competitive pricing information into spreadsheets. Now they can focus on putting the real-time data to work.
Challenge
- Automate web data acquisition for greater market awareness and competitive intelligence.
- Acquire the intelligence needed to make informed decisions for optimizing product pricing.
- Free employees from manually searching, copying and pasting data from the web.
Solution
- Kapow automates the extraction and aggregation of nearly 15 million records/year of market and competitive intelligence.
- No coding is required. Business analysts built the Kapow robots that automate web data extraction.
Results
- With Kapow, data acquisition is comprehensive and scalable. They aren't limited to data staff can manually extract.
- They've eliminated errors associated with manual data entry.
- Data is up-to-date.
They built the large job repository and keep it up to date with automatic web intelligence by Kapow.
Challenge
- Build the largest job repository
- Harvest millions of job listings from thousands of sites.
Solution
- Kapow automates aggregation of data from 2,000 sites and 8 million job listings.
- 3 developers built and maintain 1,650 Kapow robots to handle content aggregation.
Results
- Initial time to market was 3 months for 1 million listings.
- The new process is 10X faster than the company's previous “do-it-yourself” approach.
Kapow partnered with IBM to create a full production Web 2.0 Expo conference scheduler iPhone application in just 3 hours.
Challenge
- Create a Web 2.0 Expo conference scheduler iPhone app.
- Showcase Web 2.0 technology
Solution
- Kapow partnered with IBM to create a full production Web 2.0 Expo conference scheduler iPhone application in just 3 hours, with no coding.
- In 90 minutes, Kapow built web automation robots to access relevant business logic and data through the browser and created a REST service as output.
- With an additional 90 minutes, 1 developer used IBM's rational EGL development tool to create the application presentation layer with a familiar iPhone UI.
Results
- The Web 2.0 Expo Conference Scheduler iPhone app was developed in 3 hours.
- Thousands of conference attendees were able to get conference information in real time through their iPhones.
The global logistics leader saves recoding time and costs by using Kapow to API-enable 15 web applications.
Challenge
- DHL needed to API-enable and integrate 15 distributed web applications for Deutsche Post World Network and DHL into an Oracle WebLogic portal without re-coding any of the existing applications.
- With more than 2 million registered users, they needed a highly scalable solution that could handle 100,000 requests per hour with 300 concurrent sessions.
- Traditional SOA methods would have required implementing a service layer directly in the current applications with an expensive long term consulting engagement.
Solution
- Kapow enabled them to integrate 15 distributed web applications into the Oracle WebLogic portal without re-coding.
- The solution meets current requirements (100,000 requests per hour/300 concurrent sessions) and is scalable to meet future demand.
Results
- Applications were API-enabled at a fraction of the cost and in record time compared to traditional methods.
- By leveraging the Kapow Katalyst™ platform, which has a stateless server that scales linearly with the number of CPUs available, they can meet current requirements and quickly scale the solution to meet growing demand.
Viking relies on Kapow for secure, noise-free, real-time web intelligence.
Challenge
- Hedge funds depend on “asymmetrical intelligence” for competitive advantage. When information is commonly known, it is just noise. They needed high quality, noise-free data.
- Security is critical for hedge funds. Viking needed a solution they could build, maintain and host onsite.
- Much of their analysis is based on data over time. It can include seasonality and other factors. Therefore, robots accumulate and persist. They needed an industrial strength solution.
Solution
- They now use Kapow to automate “noise-free” web intelligence.
- Robots are developed and maintained onsite.
- Kapow's debugger accelerates development and improves data quality.
Results
- Kapow robots are 75% faster to develop and maintain than the custom-built robots they were using before.
- Data is secure and noise-free.
In the fight against software and movie piracy, Kapow delivers a major advance in intellectual property and revenue protection.
Challenge
- Identify instances of copyright infringement, where the company's products have been illegally copied and shared online.
- Implement a cost effective mechanism for searching thousands of sites daily for infringing content.
- Address day-to-day requirements as well as peak demand surrounding major product releases.
Solution
- Kapow solution searches daily for illegally copied materials from the company's back catalog.
- Scales to meet peak demand surrounding new product releases using flexible scheduling rules and automatic load-balancing.
- Provides a central resource for the company's global anti-piracy initiative.
Results
- Enables the company to identify and remove infringing content more rapidly than ever before.
- Provides a centralized anti-piracy infrastructure available to all departments.
- Enables targeting of specific new product releases for the first time, resulting in the detection of millions of copyright infringements for a single product
- Reduces labor costs by automating web intelligence and aggregation, enabling staff to be redeployed.
With Kapow, a leading provider of business software was able to increase their monitoring of social networking sites from 1% sample size to 100% with zero increase in staffing.
Challenge
- Increase customer loyalty for a popular software product.
- Gather customer feedback across multiple touchpoints including CRM applications, contact center notes and call transcripts, email, captured internet chat sessions, external forums and review sites such as Amazon and CNET.
- Current solution covered less than 1% of overall customer feedback.
Solution
- With Kapow they get custom, automated, real-time data feeds from all required sources.
- This includes social networks, review forums, blogs, internet chat and CRM systems.
Results
- Real-time visibility of analytics and action on every customer feedback instance.
- Zero headcount increase.
- Zero administrative cost.
With Kapow, Jobs2Web can extract all the web data they need, even on sites using JavaScript and Ajax.
Challenge
- Jobs2Web is the leading provider of interactive recruiting solutions.
- They were using Fetch to allow employers to track job applicants on Applicant Tracking System (ATS) websites, but they needed a solution that could extract information from sites using JavaScript and Ajax.
Solution
- Kapow was able to build robots to extract information from several of the problem sites in minutes.
- The company now uses Kapow to automate web data extraction and integration.
Results
- "With Kapow Technologies we are able to instantly pinpoint relevant matches among literally thousands that are buried in online job boards and automatically integrate this information into our system so our team of HR professionals can find the perfect job for Jobs2Web's clients." Ken Holec, CEO, Job2Web
Pitt Ohio, a premier Mid-Atlantic LTL (Less Than Truckload) carrier, uses Kapow to automate web data extraction and integration for supply chain, customer service, credit and collection process automation.
Challenge
- Integrating with supply chain and customer applications was difficult.
- Typically, this was accomplished with repetitive manual tasks that consumed valuable resources.
- Data collected in this manner resulted in numerous keystroke errors and was hours or days old, limiting relevance.
Solution
- Kapow has automated web intelligence and integration in various parts of the business, ranging from supply chain and customer service to credit and collections.
Results
- Eliminating manual data extraction, frees resources to work on more value-added projects.
- Better data quality and timeliness.
- Access to more data sources.
IntelliCorp uses Kapow to automate web intelligence for background checks and to integrate data with their professional license verification service.
Challenge
- IntelliCorp needed to collect data from state websites, including courthouse sites, to perform background checks for corporate customers.
- They needed to integrate collected web data into a professional license verification service.
- Web Intelligence scripts they were using were difficult to create and maintain.
Solution
- Kapow automates web intelligence and data integration.
- In a head-to-head test, Kapow was able to extract data from sites that were inaccessible to competing solutions.
Results
- Kapow fully automates web intelligence for background checks.
- Kapow's no-coding approach significantly reduced development /maintenance time, cost and complexity.
Kaiser Permanente saved 60% of costs by migrating content automatically with Kapow.
Challenge
- Kaiser needed to migrate content from multiple sites, stored in various formats (including static HTML) into TeamSite CMS.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Cost savings of 60% over manual effort.
- Zero data conversion errors.
Lexmark, a leading provider of printing and imaging products, migrated content from 50+ country sites to Vignette.
Challenge
- Lexmark needed to migrate their entire set of websites (50+ country sites) from Vignette into Documentum.
- Traditional content migration methods were too costly and time consuming.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Dramatic time and cost savings compared to scripting or manual approach.
- Zero data conversion errors.
McClatchy, the third-largest newspaper company in the United States, improved news aggregation throughput by 5X – from 20,000 to 100,000 articles per month.
Challenge
- McClatchy syndicates content to customers like Lexus/Nexus, Factiva and other papers.
- They were looking for a way to streamline news aggregation for syndication.
Solution
- McClatchy uses Kapow to harvest and categorize content from local papers.
- Kapow eliminates hand coding by technical staff and provides self-service tools that news editors can use.
Results
- McClatchy collects over 3,000 news articles daily.
- Throughput has improved 5X, from 20,000 stories per month to 100,000.
Santa Clara County saved 5 months and 50% of cost by automating content migration with Kapow.
Challenge
- Migrate content between internal and external portals and between different versions of Vignette CMS.
- Eliminate manual data conversion.
- Enable portal consolidation and content integration.
Solution
- With Kapow, content was automatically migrated between internal and external portals and between different versions of Vignette.
- No coding was required.
Results
- Cost savings of over 50% compared to internal estimates.
- Project was completed in 3 months vs. 8 months projected for manual effort.
- Improved data quality through automated cleansing.
P&G uses Kapow to monitor social media sites for consumer reaction to their company and products.
Challenge
- P&G wanted a more automated way of tracking and responding to social networking discussions that mention P&G products.
- They were performing manual search of websites, but this was too time consuming and they were missing out on vital information needed to make the data sampling relevant.
- The Text Analytics team was responding to requests on an ad hoc basis by doing a search with custom-built robots and providing their analysis in PowerPoint.
Solution
- P&G is now using Kapow robots for social media monitoring.
- They build custom robots to search social media sites for key words related to the brand, circumstance (for example, new product launch) and location.
Results
- LOB managers get real-time insight on consumer reaction to new product releases, product recalls and other issues that affect sales and margins.
- With fresh data, P&G can react and respond quickly to opportunities and threats. This is particularly important for new product releases and product recalls, when problems with products are in the news and under discussion on social media sites.
Plastic Jungle enables customers to sell, buy, exchange or donate gift cards. With Kapow, they can automatically log into gift card sites to validate gift card balance.
Challenge
- Plastic Jungle needed an efficient way to verify gift card balance.
- Manual processes were time consuming, expensive and error-prone.
Solution
- They use Kapow robots to automate the process of logging into gift card sites
- The robots are able to verify the balance on electronic gift cards that owners want to sell to Plastic Jungle.
Results
- The Kapow solution automates web intelligence and integrates seamlessly with their web-hosted application.
- By eliminating manual verification processes, the accuracy and volume of day-to-day transactions significantly improved.
ProQuest uses Kapow to automate web intelligence, enabling them to expand their line of university research and Spanish language articles.
Challenge
- ProQuest collects, organizes and publishes university research and Spanish language news articles, which are then repackaged and resold to education customers.
- The number of unstructured sources has grown significantly, and ProQuest needed to harvest research from public and private sources where electronic feeds weren't available.
- They also needed to aggregate and syndicate unstructured university research and Spanish language news articles
- They needed easy integration into existing syndication infrastructure.
Solution
- They use Kapow robots to automate web intelligence. This has enabled them to expand their product line of university research and Spanish language news articles.
- Competitive advantage is gained by independently harvesting the research supply chain.
- Kapow is a core component of their internet content acquisition (ICA) platform.
Results
- As a core element in their internet content acquisition platform, Kapow has had a direct and significant impact on revenues and margins.
- Kapow is an integral part of their value proposition as an information provider.
Red Hat saved 67% in time and cost by using Kapow for content migration to eXo.
Challenge
- Red Hat needed to migrate about 5,000 pages of static HTML into an open source CMS called eXo.
- Accenture estimated it would take nearly 3,000 man hours to do this project manually.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Over 67% projected savings in time and cost compared to manual method.
- Zero data conversion errors.
JB Hunt, one of the largest transportation logistics companies in North America, keeps trucks running at capacity by harnessing real-time web data with Kapow.
Challenge
- Reduce freight costs by filling all trucks on all routes to capacity.
- To achieve this goal, they needed real-time access to relevant information from diverse sources, including logistic and payment information, but access to secure/external databases was seemingly impossible.
Solution
- Kapow web intelligence robots enable them to monitor public and partner websites for freight bid information in real time.
- They can integrate data from hundreds of partners and companies within a complex value chain.
- Data flows are integrated using web application interfaces. This eliminates the need for manual copy and paste between systems.
- The solution provides mobile access to application data, crucial for a transportation company.
Results
- More trucks are running with full loads, reducing freight cost per mile.
- Automating data integration has reduced cost (and errors) associated with manual data entry.
- Real-time visibility into partner logistics drives increased margin, revenue and customer satisfaction.
- CFO has a real-time view of cash flow.
Automating web data extraction with Kapow improves the timeliness, comprehensiveness and accuracy of data for this consumer credit reporting agency.
Challenge
- Reduce operational costs and scale to consume more data sources.
- Improve timeliness, comprehensiveness and accuracy of data.
- Speed up aggregation and integration of personal consumer information from financial institutions and government sites to improve credit risk assessment.
Solution
- The Kapow platform automates web data acquisition.
- Kapow integrates this data with internal systems.
Results
- Increased efficiency and eliminated the delay, cost and errors associated with manual processes.
- Improved information products available for customers.
- Provided greater scalability for web data acquisition.
NewsBank, a content aggregator for small newspapers, reduced their development time for web intelligence scripts from 2.5 hours to 15 minutes.
Challenge
- Replace Perl scripts, which were costly to develop.
- Deliver newsfeeds to customers as RSS feeds.
- Harvest articles covering multiple pages.
- Eliminate “black box” tools. Give developers control of the harvesting process.
- Integrate the solution into their batch scheduler.
Solution
- With Kapow, collected news articles are written to a database and delivered to NewsBank customers as RSS feeds.
- A batch scheduler manages robot runs, which are executed several times a day.
Results
- Reduced development time from 2.5 hours for Perl scripts to 15 minutes for robot “scripting.”
- Increased sourcing. They are now harvesting articles from 300 sites.
- Reduced development and maintenance costs, enabling them to accomplish more with existing staff.
Global leader in professional staffing and consulting services chose Kapow for content migration to Vignette CMS, completing the work in a fraction of the time required by competing solutions.
Challenge
- This professional staffing firm needed to migrate 25,000 pages of content from Interwoven to Vignette CMS.
- Traditional methods were too costly and time-consuming.
Solution
- Using Kapow, content was migrated automatically, without coding.
- Kapow spent 3 weeks on the project and trained the client to complete the migration themselves.
Results
- The work was completed in a fraction of the time required for manual content migration.
- Zero data conversion errors.
Kapow is a powerful weapon in the fight against web piracy.
Challenge
- Search the web for illegally copied material.
- Extract structured data from thousands of sites to find copyright infringements.
- Gather evidence for use in copyright infringement prosecution cases.
Solution
- Using current artist/title catalog , the agency uses Kapow robots to search hundreds of forums, blogs and peer-to-peer websites every day to find illegally posted content.
- Copyright infringements are reported to the copyright owner and takedown notices are automatically issued to the hosting website.
Results
- Enabled hugely scalable copyright infringement detection system.
- Allowed redeployment of content analysts, resulting in higher morale due to more rewarding work.
- Reduced average detection time to minutes/hours rather than days (representing potential cost savings for copyright owners).
- Enabled successful prosecution of serial copyright infringing websites.
The AAMC completed their content migration to CoreMedia CMS in 30% of the time projected for manual content migration.
Challenge
- The AAMC needed to migrate website content to CoreMedia CMS.
- Assets included 9,000 HTML pages, 8,000 PDFs and 10,000 other content files of static HTML.
Solution
- Kapow provided the most automated means of migrating website content to their new CMS.
- Using Kapow, they were able to migrate content without coding and without freezing content.
Results
- Content migration was performed in 30% of the time of a comparable manual effort.
- Zero data conversion errors.
The ASPCA's content migration to SiteCore was completed in less than 3 week, a huge time savings over a manual or scripted approach.
Challenge
- The ASPCA needed to migrate content from Convio to SiteCore CMS.
- Traditional content migration methods were too costly and time consuming.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Kapow work was completed in 2-3 weeks.
- Huge savings over manual or scripted approach.
With “directory assistance” from Kapow, this top 5 U.S. bank increases conference call security and engagement.
Challenge
- The bank had no visibility into who was joining and dropping out of conference calls.
- They wanted to maximize conference call participation and productivity while preventing unauthorized access.
Solution
- With Kapow, they were able to aggregate internal and external caller information from internal HR phone registries and public white pages.
- A custom web interface enables real-time call monitoring. They can now monitor all joins, drops and time spent on the call.
Results
- Eliminated unauthorized call access and security breaches.
- Demonstrated viable use of aggregated data for “long-tail” solutions.
- Required development of fewer than ten robots and a simple web interface to integrate data feeds.
Specialty retailer is using Kapow to automate web intelligence of competitor prices on sporting gear.
Challenge
- The company had a poor handle on management of pricing promotions on their own website and no visibility into how competitors were pricing the same or similar products.
- There are 500 high volume SKUs they need to monitor very closely as these products are bestsellers and cause site visitors to buy other products.
- They wanted to monitor pricing on all products, not just the 500 high volume SKUs.
Solution
- They are using Kapow to automate web intelligence for comparison pricing on all products, with a focus on the high volume SKUs.
- They can now monitor their own website for impact of promotions and price changes.
Results
- They are now better able to monitor their own promotions and make timely price changes on their site.
- They can readily see how competitor pricing compares to theirs and make same-day pricing adjustments on their site and in their stores.
- They can see what competitors are selling, enabling them to make more informed merchandising decisions.
TD Insurance made their move to Tridion CMS in 3 months with no coding and no content freeze.
Challenge
- TD Insurance needed to migrate 6,000 pages of content into a new Tridion CMS system.
- Manual content migration was too costly and time consuming.
Solution
- They used Kapow to extract source content and break it down into component parts.
- Data was transformed into a structure that could be easily consumed by the Tridion loader.
Results
- Using Kapow, they were able to migrate 90% of the content automatically.
- The new system was up and running in about 3 months.
Kapow supports this customer's innovative business model by automating data flow between applications, enabling visitors to complete e-commerce transactions from social media sites.
Solution
- Kapow enables a seamless transaction without leaving the social media site. The end user clicks on a banner that opens an online store front showing the merchant's products and allowing the user to purchase.
- When the end user has selected desired items and clicks “buy,” it's a Kapow robot that goes to the merchant site, in real-time, to complete the transaction.
- The end user remains within the social media site and waits to see a confirmation.
Results
- With a best-of-breed web intelligence process in place, the social commerce company is attracting more Fortune 1000 customers.
- Kapow makes it easy to develop automated transaction processes.
- Kapow's method of data extraction is extremely tolerant of website changes and easy to adapt when changes are needed, reducing maintenance time and expense.
With Kapow, InfoGroup collects and refines data to the highest compilation standards from the widest range of web sources.
Challenge
- Top internet search engines, in-car navigation systems and operator-assisted directory services rely on InfoGroup as the source of truth.
- The challenge for InfoGroup was to maintain the highest data compilation standards and seek out additional sources of validated data.
Solution
- Kapow enables them to extract web data from a wide range of sources, including FCC filings from county court houses and basic company data from public websites to supplement the business and consumer data products they sell.
- Much of the information they receive is from subscription-based data feeds. They use Kapow for all custom data requests, which are not available from data providers.
- By automating web data extraction, the Business Content Group can support the diverse needs of all InfoGroup departments and divisions.
Results
- Improved quality of data they provide to their customers.
- Dramatically reduced or eliminated hours of manual web intelligence.
- They can now get to data sources they couldn't reach in the past.
Playboy moved years of unstructured data from 20 diverse systems into FatWire CMS with no coding necessary.
Challenge
- Playboy Enterprises was launching their new public-facing website, Playboy.com.
- They had accumulated many years' worth of unstructured data – including static content such as images and videos – on multiple systems.
- They needed an automated way to move at least 75% of this data into their new FatWire CMS.
Solution
- Kapow was used to migrate all of the high resolution images (10,000+) from approximately 20 different systems into FatWire.
- No coding was required.
Results
- The project was completed in a fraction of the time required for competing solutions.
- The project was completed internally, without the need for consultants.
- Automating content migration with Kapow saved time, money and resources.
Progress Energy, a Fortune 500 energy company, chose Kapow because it could handle content migration to Interwoven without disrupting business operations.
Challenge
- Progress Energy needed to migrate web content to Interwoven without disrupting business operations.
- They needed to automate their internal website and file system inventory.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Using Kapow, they performed file system and website inventory in a matter of days.
- No content freeze was required, enabling successful content migration with no disruption to business operations.
This leading provider of integrated talent management solutions is using Kapow to automate extraction of job data from applicant tracking systems and integration of this content into branded client websites, resulting in a seamless and consistent end-user experience.
Challenge
- The company needed to extract job data that was contained in various applicant tracking systems and integrate it into custom-branded websites they create for clients to attract job applicants.
- They needed the ability to automate extraction of content from massive third party data sources where content is always changing.
Solution
- Kapow automates the access and extraction of content from job applicant tracking systems.
- Content is standardized, structured standardizes and fed into clients' custom-branded websites.
Results
- The end-user experience is more integrated and easier to understand and to navigate, resulting in a greater percentage of website visitors converting to job applicants.
- The Kapow platform simplified and streamlined internal company IT operations for extracting and integrating web data, resulting in more productivity through automation.
California DMV moved to a new CMS in 1 month with zero conversion errors.
Challenge
- To comply with requirements of the Federal REAL ID Act, they needed to consolidate portal content quickly without loss of data quality.
- They needed to migrate content from a home-grown content system to BEA AquaLogic (now Oracle).
Solution
- The California DMV used Kapow to automate migration, eliminating manual data conversion.
- No coding or content freeze was required during content migration.
Results
- Migrated 10,000 web pages and associated documents to the new CMS platform in 1 month.
- Zero data conversion errors.
With Kapow, the APA's content migration to SDL Tridion required no code and no content freeze.
Challenge
- To improve the usability of their public website (www.apa.org) and reduce the cost and complexity of web management, the APA needed to consolidate content from multiple websites, centralize web functions and streamline web operations.
- Traditional content migration methods were too costly and time-consuming.
Solution
- Siteworx implemented the SDL Tridion WCM solution and used a content migration solution from Kapow to transfer almost 20,000 of content assets from the legacy site.
- No coding was required for content migration.
Results
- Implemented a cutting-edge site that helps visitors access accurate content intuitively and quickly.
- Met their launch objectives to streamline processes and reduce the cost and complexity of web management.
Mobile commerce leader uses Kapow to automate web data extraction, freeing technical staff from routine maintenance tasks.
Challenge
- The company's value proposition depends on seamless integration with partner sites.
- They were using custom-built web data extraction technology that was costly to build and maintain.
Solution
- Kapow automates web data extraction, with no coding required.
- Using a single PIN, users can check rewards information and view targeted, timely offers from their mobile devices.
Results
- Supports company value proposition by enabling users to view offers in real time from mobile devices.
- No coding approach to web data extraction frees technical staff for higher value work.
With Kapow, content migration was complete in 2 ½ weeks.
Challenge
- The Department of Labor needed to migrate 3,500 pages of content from their intranet portal (Labornet) into Oracle WebCenter.
- The content included ASP, HTML pages and 14,000 assets, including images, Word, PDF, PowerPoint, MP3 and WMV files.
Solution
- They evaluated a “black box” approach, but ultimately chose the Kapow automated solution because it provided the most effective way to extract metadata and binary content without the need for extra coding.
- Kapow was able to crawl the file system directly for content and loop through all the source data, including “orphaned” content.
- Content was loaded directly into Oracle WebCenter through the web front-end.
Results
- They spent 5 days on development.
- The migration was complete in 2.5 weeks.
With Kapow, the U.S. Department of Health and Human Services completed their content migration in one-tenth the time.
Challenge
- The DHHS had multiple public-facing websites and portals, each with its own look and feel. They wanted to migrate content to a unified Hyperwave CMS.
- Traditional content migration methods were too time-consuming and costly based on initial estimates.
- As part of content migration, they wanted to detect and correct issues such as broken links.
- As they changed standards, they wanted an automated way to make the changes across all content in the CMS.
Solution
- Using Kapow, web assets and portals were turned into JSR-168 portlets and brought into a single portal, providing a central location to view all DHHS assets.
- Web assets were transformed to promote a common look and feel.
- Content analysis and updates were automated.
- A single search mechanism performs a federated search across all DHHS portlets. Search result links are clipped into a portlet with the same look and feel of the DHHS central site, so links don't take users off the central site.
Results
- 90% reduction of resources and time for content migration.
- No UI redesign was needed.
With Kapow, the energy division of IHS can monitor thousands of sites for factors affecting supply and demand, without relying on offshore resources for web intelligence.
Challenge
- The energy division of IHS needed to monitor thousands of government regulatory product vendor websites for factors that influence oil and gas supply and demand.
- They were relying on off-shore resources to access web data, reducing their control of what is a strategic aspect of their business.
Solution
- With Kapow's automated web data acquisition, they can gather and aggregate critical web information in real time without outsourcing.
- No coding or manual data extraction is required.
Results
- Increased efficiency with automated data extraction.
- Enhanced and improved quality of master data.
- Enhanced product offerings based on better web data.
Innovative online lender automates web data extraction from partner sites with Kapow.
Challenge
- The lender's website allows customers to search through a database of thousands of entries, but each required manual web intelligence of photos, descriptions, prices and locations.
- Manual data entry was error prone and costly.
- When source data changed, there was no way to automatically update the information on the lender site.
Solution
- Kapow automates web data extraction from partner sites and integration to lender site.
- Data is automatically updated as changes occur, based on ongoing monitoring of partner sites.
Results
- Significant savings by eliminating manual data entry.
- Data on the lender site is up-to-date and accurate.
With Kapow, Live Matrix can extract data from any site to feed their innovative real-time events portal – even content from sites using JavaScript and Ajax.
Challenge
- The Live Matrix site is a real-time events portal, collecting and displaying data on all types of live events, but they had problems extracting content from sites using JavaScript and Ajax.
- They needed to scale quickly.
Solution
- Kapow enables them to extract data from sites using JavaScript and Ajax.
- Kapow's visual scripting environment enabled the Live Matrix developers to scale quickly.
Results
- Based on a successful POC involving 20 challenging sites, Live Matrix decided to move to Kapow for web intelligence.
- With Kapow's state of the art software, Live Matrix met their launch date and became the first TV Guide for the web.
The NOAA uses Kapow to search, collect, integrate and disseminate content from over 100 sources in real time to support research by federal agencies, non-profits and universities.
Challenge
- The NOAA needed a more effective way to search, collect, integrate and disseminate content from over 100 sources in real time. They considered back-end integration methods, but that approach was too costly.
- Source applications used different technologies: .NET, Java, Cold Fusion, etc.
- Content sources did not have APIs.
- They had no federated search mechanism for publications on the source systems.
- They had no way to create searchable and customizable RSS feeds from content across available sources.
Solution
- The Kapow solution didn't require APIs. Where there were APIs, Kapow leveraged them in a fraction of the time, because the point-and-click development environment took care of low-level API calls and results parsing.
- When content is updated on partner sites, Kapow robots capture and surface the content in real time without the need for back-end access to source sites.
- A single search captures content in all partner sites.
- An RSS search engine locates search terms within RSS feeds. A personalized RSS feed mechanism can generate RSS feeds for individual users.
Results
- 90% less time and resources than alternative approaches.
- No UI redesign was needed.
Moving 5,000 HTML pages and 1,000 PDFs to a new CMS was no problem with Kapow. The new system was up and running in 2 ½ weeks.
Challenge
- The organization needed to migrate all of the content on their website into Oracle WebCenter.
- The content included 5,000 HTML pages as well as 1,000 PDFs and Word documents.
Solution
- Using the Kapow Katalyst™ platform, they automated the entire content migration process.
- With Kapow Design Studio, they were able to instantly verify the results as content was migrated.
Results
- The entire process was automated using 4 Kapow robots.
- The migration was finished in 2.5 weeks.
The Army Corps of Engineers saved $2 million by automating transactions with Kapow.
Challenge
- The USACE had implemented a nationwide project management system to centralize coordination and payment to contractors across 13 districts, but each district had its own unique project management system, requiring thousands of data elements to be migrated to the nationwide system within a 4-month window.
- Failure to meet the deadline would delay payments to contractors and employees and bring projects to a halt, costing tens of millions of dollars.
Solution
- Using the Kapow Katalyst™ platform, USACE implemented a system that automatically synchronized 13 local systems with the new centralized system.
- The system automated more than 250,000 transactions per day.
Results
- The entire automation process was completed in 2 months with two people.
- The system saved $2 million.
A leading provider of branded merchandise is using Kapow to aggregate supplier data from partner sites so visitors to their e-commerce platform can take advantage of bulk discounts and an industry view of all promotional products and pricing.
Challenge
- Their existing platform only offered intra-company purchasing aggregation – so you could receive a volume discount based on orders your colleagues placed around the same time. They wanted to offer a new technology platform that would give users a view into all products, group discounts and pricing in the branded merchandise industry.
- Specifically, they wanted to pull product data from partner/supplier websites into their application to give customers a 360 degree view of promotional products from 1 website.
Solution
- Kapow automates web intelligence from partner sites, with no coding required.
- Robots will be used to complete e-commerce transactions.
Results
- Their customers are now able to take advantage of bulk discounts while choosing from a larger inventory of products. This results in substantial cost savings and improved service.
- Kapow enables them to integrate with partner/supplier applications in an automated fashion, something they couldn't do before.
The U.S. Forest Service is saving 40,000 hours of manual effort by migrating content to their new CMS with Kapow.
Challenge
- They need to migrate 100+ individual forestry websites, comprising 45,000 pages of content, onto a single platform driven by Oracle WebCenter.
- Manual content migration would require an estimated 40,000 hours.
Solution
- Using Kapow, content migration is automatic.
- Content migration requires no coding and no content freeze.
Results
- Content migration will be complete in 4-6 weeks.
- No risk of data conversion errors.
The U.S. Navy migrated content from 22 portals and thousands of websites into Oracle CMS using Kapow.
A leading mobile phone manufacturer uses Kapow to monitor blogs, forums and social media sites for consumer commentary on their mobile phones.
Challenge
- They needed a more effective way to extract business intelligence on mobile phones and mobile phone customers from comments found on blogs, forums and industry websites.
- They were using a home-grown solution that was offsetting benefits with excessive maintenance and troubleshooting costs.
- They needed a robust platform for web data extraction and integration that could handle JavaScript, Ajax and other challenging source content.
Solution
- Kapow robots automated web intelligence, with no coding required.
- Collected web data is integrated directly to an internal database.
Results
- More comprehensive and accurate data for making product decisions.
- Easier maintenance and development with the Kapow platform compared to their previous home-grown solution.
- More robust technology for extracting data in JavaScript, Ajax and other difficult web content sources.
Online components distributor is using Kapow to track competitor pricing data on the web.
Challenge
- They needed an efficient way to monitor competitor pricing data.
- Manual data monitoring was costly and time consuming.
Solution
- Kapow automated the process of harvesting competitor pricing information.
- No coding was required.
Results
- By tracking competitor prices in real time, the distributor can adjust their own pricing for competitive advantage.
- By offering consistently competitive prices, they've increased revenue and customer loyalty.
With Kapow, Orange County completed content migration to their Vignette portal in 6 weeks.
Challenge
- They needed to migrate content from a variety of county websites into a Vignette portal.
- Traditional methods were too costly and time-consuming.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- The entire migration was completed in approximately 6 weeks.
- Zero data conversion errors.
With Kapow, content migration to a new CMS took less than 8 weeks for the world's largest humanitarian organization.
Challenge
- They needed to migrate content from various sites into a new EPIServer CMS.
- The content was on multiple sites and in 3 languages.
Solution
- Using Kapow, they were able to migrate content automatically.
- Content migration required no coding and no content freeze.
Results
- Migration took 6-8 weeks.
- Zero data conversion errors.
Standard is using Kapow to surface content in internal applications and to automate web intelligence.
Challenge
- They needed to provide data to Yodlee in real time to take advantage of Yodlee's data, payments and risk management utility.
- They also wanted to provide web access to an internal financial application.
Solution
- Kapow technology will automate data extraction and migration to Yodlee.
- By clipping the financial service application into a Kapow-hosted portal on Amazon EC2, they are able to surface it on Standard's Jive platform using an iFrame.
Results
- Kapow technology enabled Standard to provide data to Yodlee in real time.
- Kapow's solution for surfacing the internal financial application saved 1 year of development time.
With Kapow, a leading sporting goods manufacturer integrated 40 applications into a new global intranet representing all their brands.
Challenge
- They wanted to build a global intranet with all brands.
- This would require integrating 40 applications into the new intranet.
Solution
- Kapow had proven success with comparable initiatives.
- In the first phase of deployment, they successfully integrated 20 applications via clipping into their new portal.
Results
- Significant savings in development time and effort.
- Extends the value of existing assets without costly rework.
Challenge